Standard Shipping

We currently offer standard shipping on all domestic orders. Orders typically ship within 1-5 business days of purchase. Once you have received a shipping notification, please allow approximately 5-7 business days for domestic delivery.

*Please note shipping timelines may be extended around holidays, new releases and sales events. These timeframes are projections provided to us from Shipping Carriers and are to be used as guidelines only. Please understand that while Novel Effect makes all efforts to ensure your package arrives in a timely manner, we are not responsible for these delays.

International Shipping

Please note that we do not currently offer international shipping.

Updating Order Information

Unfortunately, we do not have the ability to change your order after it is placed. Please ensure that your shipping details are correct as we are not be able to edit these once your order has been processed.

Only one discount code can be used per order. Please note that we cannot offer any price adjustments and discount codes cannot be added retroactively.

Lost & Stalled Packages

If your tracking information has reported a successful delivery but you have not received it please contact USPS at 1-800-222-1811. Please understand that we can’t take responsibility for lost/missing packages that have been successfully delivered to the shipping address provided with your order. Please contact your carrier, as they can check the geotag of the delivery scan and escalate an investigation on your behalf. We do not issue refunds on lost packages.
If your package tracking has stalled while in transit, making a personal claim with USPS is the best route to take as many packages will begin moving again within 10 days of making a claim. Click here to visit to begin this process.

Returns & Exchanges

Returns are made on a case-by-base basis, and only if there is an actual defect with your product or you have been sent the wrong item. Please notify us right away if there is a problem with your order.

In the event you need to cancel an order before it has been processed, please contact us immediately at Refunds may take up to 5 business days to post to your account.

We cannot accept returns on gift subscriptions or books that might experience normal wear and tear over time. We also can not accept returns on sale items. 

All orders for sale items are considered final sale.

Funds will not be returned to your account until the product is received at our facility and found to be in new, unused condition, and in original packaging. Any item received that is not in new condition will not be refunded and the customer will be responsible for covering the shipping cost to send the item back to them if they choose to keep it.
Digital Downloads are not eligible for returns or exchanges. Any product that includes a Digital Download component and are returned or exchanged will be valued at the price less the value of the Digital Content. 
Sale items may be returned for store credit only.
If you received an incorrect, damaged, or defective item, please make sure to include this information in your message to our customer service team at