We currently offer standard shipping on all domestic orders. Orders typically ship within 1-5 business days of purchase. Once you have received a shipping notification, please allow approximately 5-7 business days for domestic delivery.
*Please note shipping timelines may be extended around holidays, new releases and sales events. These timeframes are projections provided to us from Shipping Carriers and are to be used as guidelines only. Please understand that while Novel Effect makes all efforts to ensure your package arrives in a timely manner, we are not responsible for these delays.
Please note that we do not currently offer international shipping.
Updating Order Information
Unfortunately, we do not have the ability to change your order after it is placed. Please ensure that your shipping details are correct as we are not be able to edit these once your order has been processed.
Only one discount code can be used per order. Please note that we cannot offer any price adjustments and discount codes cannot be added retroactively.
Lost & Stalled Packages
Returns & Exchanges
Returns are made on a case-by-base basis, and only if there is an actual defect with your product or you have been sent the wrong item. Please notify us right away if there is a problem with your order.
In the event you need to cancel an order before it has been processed, please contact us immediately at email@example.com. Refunds may take up to 5 business days to post to your account.
We cannot accept returns on gift subscriptions or books that might experience normal wear and tear over time. We also can not accept returns on sale items.
All orders for sale items are considered final sale.